Case Study
Private Executive Coaching Success Story
BIOGEN ASSOCIATE DIRECTOR
” Happy, healthy directors effectively lead happy, healthy teams.”
The Situation
Deb McMurray, Associate Director at Biogen, was heading a team where most people were working 60+ hours per week. Deb herself was working seven days a week and had left two previous jobs because of stress.
Her VP, Jen, knew that the team could not be successful being this overextended. So she brought Marcey in to work with their team of 20, as well as investing in 6-month private coaching packages for the Director and two Associate Directors, including Deb.
The Opportunity
Having to work with Marcey felt like a punishment to Deb, “during our first session, I doubt I uncrossed my arms.” However, Marcey was thorough from the beginning. She asked Deb to fill out a questionnaire which Marcey reviewed before that first session, and she came prepared with recommendations right out of the gate. Deb signed a contract, and it was evident to her that Marcey meant business.
Quickly after that first session, Deb began to notice a difference. At first, she followed Marcey’s recommendations simply because they seemed easy enough. But then she began to look forward to her check-in calls to see what Marcey would recommend for any challenges that came up during the week.
The Result
Deb is thrilled to report that the audit went great! “Happy teams take the time to document everything and follow proper procedures.” It is quite a feat for a team to pass an internal audit without having to make a single improvement. But this demonstrates the effectiveness of Marcey’s recommendations.
In the office, whenever a challenge arises, said Deb, we will often turn to each other and ask, “what would Marcey say about this?” All of this is a testament to Marcey, and the longstanding legacy of her unique approach.
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